Background

• Dedicated and passionate individual with 22+ years of experience in Google, Nipuna, ICICI OneSource and Post Graduate Education [Kumaraguru Business School, Nehru Group and St. Mary’s Group of Institutions].
• Researched, planned, and developed a revenue-based model of in-house training program for both external and internal customers at Nehru & St. Mary’s Group of Institutions.
• Provided key facilitation of best practices aimed at perfecting the training program and maintained continuous alignment of program scope with strategic business objectives, made recommendations to modify and improve training programs at Nehru & St. Mary’s Group of Institutions.
• Planned, established, and executed the process of counselling for both parents and students during admission for effective identification of suitable course and branch with focus on organizations’ USP and academic guidance at KCT.BS & St. Mary’s Group.
• As part of pilot team consistently delivered quality of meets expectation quarter-on- quarter and successfully transitioned process specific work from client with remote assistance.
• As SME, designed/developed process module with advanced features to prevent revenue loss.
• Presented multiple case studies on various topics using analytical and reasoning ability at Google
• Achieved SLA as specified by client with Exceeds Expectations in quality by maintaining the required ACH.
• Creative problem-solving ability and time management skills coupled with outstanding interpersonal skills with excellent preparation, presentation, and delivery skills.
• Effective mentor, coach, and trainer with the ability to motivate individuals, group, and teams.

Responsibilities

• Deliver Professional Development program of B School to achieve program and course outcome aligned to the vision of the school.
• Course Coordinator for Professional Development – leading to revising the syllabus as per industry requirements.
• Faculty Member @ KCT BS for:
• Curriculum Redesign Team for 21 regulations
• NBA Criteria for Infrastructure & Continuous Improvements.
• ACBSP for curriculum
• SPOC for LMS MOODLE, MS Teams and Internal ERP-CAMU.

AWARDS & CERTIFICATIONS

• Merit Award for Student Development – 2019-20 & 2020-21 – from KCT
• Six Sigma Green Belt -KPMG
• Google Analytics Individual Qualification – Credential ID 83153627
• Tableau Analyst – Certified by Tableau