An interactive alumni talk on ZOHO CRM which focused on (sales force automation) was held on October 16, 2016 facilitated by KCTBS Alumni Syed Parvez (Batch 2014-2016), Technical support Engineer, Zoho Corporation. The session focused on Basics of cloud computing, CRM, Sales force automation. The session was coordinated by the faculty coordinator Dr.P.Nalini, Assistant Professor ,CoM & student coordinator Mr.Pradeep S II MBA batch 2015 -18.